Managed & On Demand Services

With Hamdan Labs smart on-demand services, free your team’s time to plan a cost-effective strategy. With our team handling all the tenuous tasks and 24*7 support, you have on-demand access to us and simplification of work easily. We can help manage and retain existing services SLA as you need it.

Our managed on-demand services are the simplest solution to outsource system administration, solution maintenance, ongoing administration, configuration optimization along integration and optimization.

Why Choose Us?

  1. Access to an expert team who resolves your issues in minimal time. Enhance security & compliance along with maintaining task progress.
  2. Save valuable time and offload staff responsibility.
  3. Quality managed services to maintain cost-effectiveness & increase ROI.
Our teams can provide support in the niche technology spaces of
  1. Application Servers Support
  2. EDI/B2B Platforms Support
  3. SAP BASIS/Functional Services
  4. SAP PI/PO Support
  5. EAI/SOA Support/Services
  6. BPM/DM Support/Services
  7. Appliance Based Integration
  8. API Management
  9. Cloud Integration
  10. Content Management
  11. Custom Applications (J2EE/.NET)
  12. Database Administration
  13. ETL Support

Our Command Center Teams Can Take Care of the Following Activities, but Are Not Limited to These

  1. Corrective & Preventive Maintenance
  2. Enhancement
  3. Availability Management of Batch / Online Apps.
  4. Production Support and Control
  5. 24×7 On-Call Support Management
  6. Systems Management and Administration
  7. Process Improvements

Cloud Services

Long before the term "Cloud" became widely accepted, Hamdan Labs has been offering IT applications and infrastructure services to many types of businesses and organisations. To offer mission essential system capabilities as a service to our clients, we have been creating, transferring, and running large-scale shared service centres.

Best-of-all-worlds promises are made by cloud computing. Maximum uptime, access to cutting-edge technology and best practises, cost-effective maintenance, and the flexibility to scale up and down IT resources as needed.

How should your cloud strategy be created and implemented to take full use of all the potential advantages?

In addition to assisting clients in navigating the cloud landscape, implementing the best cloud strategies for quickest results, and providing full-stack cloud applications and infrastructure management services with a focus on usability and customer service, Hamdan Labs has the deep expertise to demystify cloud computing for you.

Advisory Cloud Service

Hamdan Labs work in collaboration with you to plan and design your cloud transformation. Our vendor-neutral experts provide evaluation and transformational services focused on helping you develop or refine your cloud computing vision, architecture, and road map.

Service for Cloud Technology

Utilize our extensive knowledge of apps and infrastructure, along with accelerators and tools, to hasten your transition to the cloud. By implementing wise cloud decisions that support next-generation business practises while seamlessly integrating your whole set of applications and infrastructure portfolio, you can quickly modernise your IT environment. We can work with you to carefully move your current business apps and collaboration platforms to the cloud solution—IaaS, PaaS, and/or SaaS—that best suits your needs using a dynamic roadmap.

Cloud Management Service

No matter what cloud model or models you adopt, no matter what mode of delivery you choose - private, public, or hybrid - the professionals at Hamdan Labs Service Operations Center can support all your applications and infrastructure - both cloud and non-cloud - seamlessly and holistically.

Cloud Infrastructure Service

Hamdan Labs and NTT Group’s robust datacenter and flexible and elastic services makes customer’s experience better. As a system integrator, the depth of our knowledge for cloud computing and other related cutting-edge technology will help and support your business with cloud.

Our RPO Services Focus on
The Following Industries:

  1. Information Technology
  2. Banking and Finance
  3. Recruitment Process Outsourcing (RPO)
  4. Business Process Outsourcing (BPO)
  5. Pharmaceutical and Life sciences
  6. Automobile & Auto Components
  7. Education
  8. Electrical & Electronics
  9. FMCG
  10. Healthcare
  11. Retail
  12. Hospitality

Recruitment Process

Our RPO Services process:

  1. Set up Strategy- Our team of RPO experts analyzes your business process in detail, collects requirements of the resources needed and initiates a step-by-step process to hire skilled talent. We make sure to understand the requirements to provide best-in-class recruits.
  2. Start Sourcing- We start smart sourcing by identifying and working on the exact requirements you have, assess resume effectiveness, and explore a wide search accordingly.
  3. Screening- We streamline the RPO hiring process by optimizing speed and accuracy to find the perfect talent for the role. We engage qualified candidates who have the latest industry knowledge to offer you a competitive advantage over others.
  4. Selection & Interview: We select the perfect candidate based on a series of interviews to filter the best one. Your time is saved and hassles are minimal. The selected candidate is then explained about the roles, responsibilities and made aware of all functions he/she will look after.

RPO Models

Enterprise End-to-End RPO : Hamdan Labs enterprise RPO fulfills business requirements as it comes with full-service offerings that include sourcing, engaging, interviews, hiring, branding, and onboarding. Fulfill the talent acquisition needs to design and implement a customized solution.

Project RPO : It proves beneficial when a business requires several hires within a short timeline. It is the perfect solution for business initiatives like product launching, short-term contracts, specific jobs, etc. With our help, you get an exclusive team for specialized projects.

On-Demand RPO : As the name suggests, whenever there is a dynamic requirement depending on the business. An organization may have gained several contracts all of a sudden and have a huge need for recruits, but this need may go down after a quarter or few months. On-demand RPO allows you to manage such rapid changes of skilled talent requirements, and with our expert team, we offer you talent pooling with an intense search that fulfills it.

How RPO Differs from BPO?

In the Recruitment Process Outsourcing (RPO) model, the third-party provides recruitment and acts as an extension of the HR department. It’s beneficial for high-volume recruitment short and medium roles on a project-to-project basis, or fully replacing all internal recruitment in an organization. Business Process Outsourcing (BPO) is when a non-essential business’s contract is handed to a third-party provider. BPO is the outsourcing of a process – it can be either front office or back-office work. RPO never ends with recruitment like traditional BPO but organizes the whole recruiting process. Contact us today to transform your recruitment process and witness it grow.

Services for Recruitment

Agility is essential in 21st-century business. The adaptable partnership model of Hamdan Labs enables us to quickly respond to your specific needs, whether they are for supporting short-term or seasonal contract requirements, providing talent under a contract-to-hire arrangement for project-based support with the option of hiring the contractors as permanent employees, or locating the top permanent talent your business requires right away. We have developed a special understanding of how we can assist by carefully considering the business needs of our clients.

Resourcing FOR IT/ITES

We aim to be known for offering a top service with integrity and the highest level of customer satisfaction through relationships with clients and staff. We assist businesses in locating the ideal employees and staff members who are focused on the company's goals for a certain project timeframe, either on the Hamdan Labs or Client payroll.

Cloud - Based Services by IT

At Hamdan Labs, we use the Managed/Co-Managed engagement model to carry out projects for particular Centers of Excellence, such as Testing and Infrastructure management services. Managed or co-managed service projects are carried out on the premises of the customer, and Hamdan Labs contributes its knowledge and experience in the areas of technological know-how, demand and resource management, and process guidelines.